Security You Can Trust
At Audiosa, security is not an afterthought—it's fundamental to everything we build. Learn how we protect your data and maintain the highest standards of security.
Data Encryption
All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption.
Access Controls
Role-based access control (RBAC) with least privilege principles and multi-factor authentication.
Infrastructure Security
Hosted on enterprise-grade cloud infrastructure with network isolation and DDoS protection.
Monitoring & Detection
Real-time security monitoring, intrusion detection, and automated alerting systems.
Data Protection
Encryption Standards
Data in Transit
- TLS 1.3 for all connections
- Certificate-based authentication
- Perfect forward secrecy
- HTTP Strict Transport Security (HSTS)
Data at Rest
- AES-256 encryption for all stored data
- Encrypted database backups
- Encrypted object storage
- Key rotation policies
Data Handling
- Data Minimization: We only collect and retain data necessary for providing the service
- Data Isolation: Customer data is logically separated using tenant-level access controls
- Data Deletion: Secure deletion procedures ensure data is properly removed when requested
- Data Portability: Export your data in standard formats at any time
Access Control
User Authentication
- Secure password hashing using bcrypt
- Multi-factor authentication (MFA) available for all accounts
- Session management with automatic timeout
- Login attempt monitoring and lockout policies
- SSO integration available for enterprise customers
Authorization
- Role-based access control (RBAC)
- Principle of least privilege
- Granular permission settings
- Team-based access management
- API key scoping and permissions
Internal Access
- Employee access is limited based on job function
- All access to production systems is logged and audited
- Background checks for employees with data access
- Regular access reviews and revocation of unnecessary privileges
Infrastructure Security
Cloud Infrastructure
Audiosa is hosted on enterprise-grade cloud infrastructure with the following protections:
- Physical Security: Data centers with 24/7 security, biometric access, and surveillance
- Network Security: Firewalls, network segmentation, and DDoS protection
- Redundancy: Geographic distribution and automatic failover
- Compliance: SOC 2 Type II certified infrastructure
Application Security
- Secure development lifecycle (SDLC) practices
- Regular code reviews and security testing
- Dependency vulnerability scanning
- Input validation and output encoding
- Protection against OWASP Top 10 vulnerabilities
Monitoring & Incident Response
Continuous Monitoring
- 24/7 system monitoring
- Real-time alerting for anomalies
- Log aggregation and analysis
- Performance and availability monitoring
- Intrusion detection systems
Incident Response
- Documented incident response plan
- Defined escalation procedures
- Post-incident analysis and remediation
- Customer notification procedures
- Regular incident response drills
Compliance & Certifications
Current Compliance
HIPAA Compliance
Audiosa offers HIPAA-compliant configurations for healthcare customers. This includes:
- Business Associate Agreement (BAA) execution
- Enhanced security controls for PHI
- Audit logging and access controls
- Encryption requirements for PHI
Business Continuity
- Backup Strategy: Regular automated backups with point-in-time recovery capabilities
- Disaster Recovery: Documented DR plan with defined RTOs and RPOs
- Redundancy: Multi-region deployment for high availability
- Testing: Regular backup restoration and DR testing
Employee Security
- Training: Regular security awareness training for all employees
- Background Checks: Background verification for roles with access to customer data
- Confidentiality: Confidentiality agreements for all employees and contractors
- Device Security: Managed devices with encryption and security software
- Offboarding: Immediate access revocation upon termination
Third-Party Security
We carefully vet all third-party vendors that process customer data:
- Security assessments before onboarding
- Data processing agreements with appropriate security clauses
- Regular review of vendor security posture
- Minimization of data shared with vendors
See our Data Processing Agreement for a list of current sub-processors.
Vulnerability Disclosure
We take security vulnerabilities seriously. If you discover a security issue, please report it to us responsibly:
Email: security@audiosa.ai
Please include detailed information about the vulnerability and steps to reproduce.
We commit to acknowledging reports within 48 hours and working with researchers to address valid issues in a timely manner.
Security Contact
Security Team: security@audiosa.ai
Privacy Team: privacy@audiosa.ai
For security emergencies, please mark your email as "URGENT" in the subject line.
Need More Information?
Enterprise customers can request detailed security documentation, penetration test reports, and compliance attestations.