Call Transcription API & Integrations

Transcription API & Cloud Integrations

Multiple ways to get recordings into Audiosa. Choose the integration that fits your infrastructure—from simple uploads to automated cloud sync.

REST API

Programmatic Access

Full API access for uploading recordings, retrieving analysis, and managing your account programmatically.

  • Upload recordings via presigned URLs
  • Retrieve transcriptions and insights
  • Webhook notifications on completion
  • API key management in dashboard
curl -X POST https://api.audiosa.ai/v1/recordings \
  -H "Authorization: Bearer cz_live_xxx" \
  -H "Content-Type: application/json" \
  -d '{"fileName": "call.mp3", "fileSize": 1234567}'

Google Cloud Storage

Auto-sync from GCS

Connect your Google Cloud Storage bucket and automatically process new recordings as they arrive.

  • Connect with service account
  • Automatic folder monitoring
  • Toggle auto-sync on/off
  • Browse and select files manually
Connected
my-recordings-bucket
Auto-sync enabled • 23 files processed today

FTP/SFTP

Traditional File Transfer

Get your own FTP credentials. Upload recordings from any system that supports standard FTP protocols.

  • Dedicated FTP credentials per company
  • Auto-process on upload
  • Compatible with call center systems
  • Secure SFTP support
Host: ftp.audiosa.ai
User: cz_acme-corp
Port: 21 (FTP) / 22 (SFTP)

Dashboard Upload

Drag & Drop

Simple drag-and-drop interface in the dashboard. Perfect for one-off uploads or smaller teams.

  • Single file or ZIP upload
  • MP3, WAV, M4A, FLAC, OGG support
  • Up to 100MB per file
  • Progress tracking
Drop files here or click to browse
Smart Parsing

Automatic Metadata Extraction

We automatically extract metadata from your filenames. Agent name, phone number, date—all parsed without extra configuration.

  • Agent first/last name extraction
  • Phone number detection
  • Date/time parsing
  • Extension/agent ID detection

Supported Filename Formats

JohnDoe_15551234567_20260115.mp3
Agent: John Doe | Phone: 1-555-123-4567 | Date: Jan 15, 2026
2026-01-15_Smith_Jane_ext1234.wav
Agent: Jane Smith | Extension: 1234 | Date: Jan 15, 2026
call_recording_+1-555-987-6543.mp3
Phone: +1-555-987-6543

How Processing Works

From upload to insights in minutes—here's what happens behind the scenes

1. Upload

Recording received via API, GCS, FTP, or dashboard

2. Convert

Audio converted to optimal format for processing

3. Transcribe

AI transcription with speaker diarization

4. Analyze

GPT-powered analysis extracts insights

5. Complete

Results available in dashboard & API

Ready to Connect Your Recording System?

Start your free trial and see how easy it is to integrate Audiosa with your workflow.